Customer satisfaction is very important to us. If you are not satisfied with your purchase, please review our return policy below.

1. Return Eligibility

You may request a return if:

  • The item is damaged or defective

  • You received the wrong item

  • The product does not match the description

Returns must be requested within 7 days of receiving the item.

2. Conditions for Returns

To qualify for a return:

  • The item must be unused

  • It must be in its original packaging

  • All accessories and manuals must be included

We reserve the right to reject returns that do not meet these conditions.

3. Non-Returnable Items

The following items may not be eligible for return:

  • Opened cosmetics or skincare products

  • Used equipment

  • Personalized or special order items

  • Digital products or downloadable materials

4. Refund Process

Once the returned item is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued through the original payment method.

5. Return Shipping

Customers may be responsible for return shipping costs unless the item was damaged or incorrect.